A brand identity is how your organization presents itself to the world. From the colors and fonts you use to the tone of voice you write in to the way you interact with clients, every small detail adds up to your overall brand. Even though DAOs are new organization types, they each still need a unique brand to achieve their goals, just like a traditional organization.
If you’re familiar with web2 branding best practices, many elements of this guide will look familiar to you. However, some more web3-native aspects, such as community branding and headless brands, are unique to building a DAO brand.
Just like a traditional company, your DAO needs a brand identity. The DAO brand you choose defines your:
An effective DAO brand fully aligns on your organization’s mission, vision, and values. It incorporates elements that attract contributors to your doorstep who will be there for the long-haul. It also endures—you don’t want your brand to be changing it constantly!
Your DAO’s brand will ideally start shaping up as soon as your core team has an idea of the type of organization you want to build. If you’re a DAO founder, you likely have the beginnings of a brand in mind. Collaborate with your founding team to help these ideas take shape early in the process of building your DAO, rather than delaying it too long. The brand is the soul of your organization, so it’s very important to work on it sooner rather than later.
When you’re ready to begin recruiting contributors, launching products or services, reaching out to media, and building a reputation, your brand should be mostly intact. But, small tweaks and iterations should be made along the way.
You may have heard of the concept of headless brands, which are brands that are cultivated by many different people in a network rather than a single entity. Headless brands are a good mental model for DAO brands, since DAOs are bottom-up organizations and lack a single “head” of the organization or brand strategy.
Here are a few ways to think of centralized vs. decentralized brands on a sliding scale:
Here are a few critical elements to think of when designing your DAO’s brand:
When contributors, users, the media, and the web3 ecosystem as a whole look at your DAO’s Twitter account, website, or Substack page, they should see elements of your branding that invoke a certain emotion. Is your DAO trying to exude mystery and intrigue? Or warmth and accessibility? Maybe you’re trying to look intellectual, academic, and thoughtful. Or, maybe you want to be powerful and intimidating.
Your brand assets are a key piece in invoking these emotions. The smallest details, such as the font you use in the body text of your website, contribute to the look and feel of your DAO and the emotions that go along with it.
Need help designing the visual aspects of your brand? IndieDAO, one of our DAO Experts, offers professional design and development services. Start talking to IndieDAO here.
Written branding can be harder to pin down than the visual side. You know that yellow is a color associated with warmth, happiness, and openness, but what kind of sentences are associated with that? The written branding of your DAO can start to feel slippery very quickly.
Instead of trying to pin down exact writing rules, work on articulating the way you want readers to feel after they read something your DAO has produced, whether it be a blog title, a whitepaper, or a Twitter bio. Use that feeling as a barometer to check whether your content is in line with your brand.
You can also try building a list of words that fit your brand best. Do an exercise with your team where you build a vocabulary list that you reference back to when writing content.
This segment of branding is much harder to control, because you rely on your community to grow it for you. Think of community branding as the tree that grows from the seed you planted. It can’t grow without your initial action of planting it, but you can’t change exactly where the branches reach or how big the tree gets.
Your community branding is the way DAO members represent you in the ecosystem. If a member of your DAO goes on a podcast, how do they represent your brand? How do they talk about their experience contributing? If a DAO member tweets about you, what is the general sentiment of that tweet? What if a journalist uses that tweet to support an article?
Not every DAO member should feel like they need to represent the DAO in the same way. But, if there is a common thread, that will become part of your DAO's identity in the ecosystem.
You can’t change how the community represents your DAO outside of it, but you can plant seeds for them to help grow. If your DAO has a culture of respect and good communication, you can expect that DAO contributors will treat your organization in a similar way.
Maybe you already have an existing DAO that needs a brand refresh. Consider working with some core team members to talk about how a new brand can better serve the DAO. When building a brand that serves your existing DAO, you may find that it’s harder to align all your contributors on a new direction, and getting substantial changes made via consensus could be hard. Vesting the power of brand direction with a branding team who’s accountable to the community, or works with community feedback, could be a solution to a DAO rebrand.
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